Hello! I am IT support at a school district with a few thousand students. We have one class at our Middle School attempting to use Minecraft Education on the iPad 6. Most students are able to log in and use the app properly, but some other students are having weird issues.
They seem to be getting stuck at the green loading screen. One student in particular was able to get signed in to a new iPad (fresh install of iOS) and install the Minecraft Education Edition (first app installed). They signed in and were able to load up into a world. We assumed this was working and sent the student to class, only for the student to get stuck at the loading screen once again when they unlocked their iPad at class.
I can tell they are using app version 1.18.32. Are there any known issues with this version?
Please sign in to leave a comment.