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Chromebook Minecraft Education is still black

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5 comments

  • Official comment
    Dominick Support
    Bug Zapper Support

    We are attempting to consolidate the information for Chromebooks that are experiencing the crash at time of login with a Black screen or the Mojang logo. Please refer to this thread for this issue: Black Screen on minecraft(*) – Minecraft: Education Edition Support.

  • Dominick Support
    Bug Zapper Support

    I am sorry that you are having this issue with other users. The Dev team has not given us an ETA to provide users, but this is normal since they don't know how long it will take to isolate the issue. Once it's found it will be deployed asap. 

    1
  • April Bedenbaugh

    When a fix is available how will the information be given out? Just so I will know where to look. Thanks.

    0
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey April,

    It is hard to say at this time. You can always feel free to write back in if you don't see any updates after a month or two to see if there is any progress.

    0
  • Stacy Musch

    Danny a month or two??  Are you kidding? School is in session and you are saying we won't be able to use Minecraft for darn near the whole first semester?

    0

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