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Single Sign-On Works for some computers but not others

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3 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there Jack BUTLER!

    Thanks for reaching out!

    I would say the biggest culprit for SSO not functioning as expected, is that that the Minecraft: Education Edition login email must be the same as the device's login email. 

    Let me know if that was the case or if we need to look into it further! 

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  • Jack BUTLER

    Thanks Danny,

    That makes a lot of sense! I don't think that is the issue, though, as Microsoft SSO works for other applications like Edge and Office, and our students sign in with a specific department assigned username that is the same as their student email.

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Jack BUTLER

    Thanks for that info! I went ahead and opened up a ticket for you to troubleshoot further, so I will see you on the other side! I will communicate anything further!

     

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