Problems Connecting with Learners in Other Countries
Hi,
I teach programming to students all over the world on the education platform Outschool. When I play with my students in Hong Kong, often one of the students cannot connect to the game, but the others can. This typically occurs with my student that plays on an iPad. I have also observed it very rarely with students in London. I live in Oregon.
I am not sure if the distance is affecting the game, or what, but when we can connect the game works great. When we cannot connect, the learner enters the join code, and is asked to join my world, but the attempt to join eventually times out showing the old Minecraft Java Edition background screen and a message that says that it cannot connect.
This is really negatively affecting my learners experience on Minecraft all over the world. I generally try to explain to the parents that the game has intermittent issues because it is new, but it is becoming more and more difficult to make that argument.
If there is any way you can look into this and give me some evidence that you are investigating it so that I can pass it along to the learners' parents, I would greatly appreciate it. Even if it is just a post here.
Thanks,
Josiah Blaisdell
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I am sorry that multiplayer is not working as intended. Can you confirm that this is for Minecraft Education and not another version like Bedrock or Java Edition? With multiplayer issues the most common resolution is to forward port 19132 UDP/TCP on the device hosting the world. Is this occurring with one student regularly or multiple students? One last note is that worlds can only have 40 players at one time which might be a factor. Let us know your findings.
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I used to see this error with iPad users connecting to me when we are on different networks in different geo-locations. Can you confirm you are all using 1.17.32?
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This is for Minecraft Education edition, and I can confirm this is for 1.17.32.
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