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Minecraft not working on Mac OS X Monterey (12.1)

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23 comments

  • Jozsef Pengo

    same here

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  • Andrew L

    Hi Marc TEUSCH and Jozsef Pengo, I'm sorry to hear about the trouble connecting. In this case, make sure that Minecraft: Education Edition is allowlisted on your firewall software. 

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  • Moderator Beacon of Knowledge Super Star

    If things are still trouble, one possible solution you can try is to go into your Microsoft Teams app and sign in to the Office365 account you use there.

    I find on my Mac that my multiple accounts across multiple platforms sometimes gets confused. When I sign in to Teams it seems to be the ticket.  Good luck!

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  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    update to 1.17.32 and that should help

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  • Jozsef Pengo

    I am using 1.17.32, and it is freezing after ~3seconds of start. (the background animation stops, and the only way to close the app is Force Quit)

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  • Jozsef Pengo

    Andrew-L the problem is not the connection, but the MineCraft Education Edition freezes on MacOS Monterey after start

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  • Jozsef Pengo

    And for me (and for other as I saw in other posts) this happens since the Monterey update of MacOS

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  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    Something is corrupted, then. Either need to reinstall OS or Minecraft or both!

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  • Jozsef Pengo

    Can you confirm that it should run on MacOS Monterey without any problem? It looks like that many Monterey users reported this freezing problem here

    I tried to reinstall everything after removed folders from everywhere, the problem remains the same, app freezes after couple of seconds

    was strange tho that it still remembered my onmicrosoft.com email address, no idea where that was stored

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  • Dominick Support
    Bug Zapper Support

    We have had a lot of users report this on Monterey. One workaround users have reported is to install the Beta client running 1.18 and that seems to help a lot. 

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  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    12.3.1 Mac jamming with 1.17.32 MCEE over here

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  • Jozsef Pengo

    Dominick thx for your advice! The docs says that we have to export our worlds before install 1.18 beta as it will be deleted. But I cannot export them as long as the previous install doesn't start. Any advice here?

    I have a copy of the minecraftWorlds folder. Is that enough?

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  • Same story here - we had a few affected users earlier this year and the problem seemed to go away. Now it's back, exactly like the other users in this thread. I've tried the beta as well with no luck.

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  • Bug Zapper Beacon of Knowledge Super Star Moderator

    That's the correct folder, Jozsef Pengo, to preserve your worlds.

    James Williamson, anything else possibly haywire with your Mac OS? Have you tried reinstalling MinecraftEdu?

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  • Bryan Sanders Only if it's also haywire with almost every other user I've come across with an M1 Mac :)

    But yes, I've tried reinstalling several times on several different machines

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  • Bug Zapper Beacon of Knowledge Super Star Moderator

    I have not had any issues with any M1s. It cannot be that much bad luck.

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  • Jozsef Pengo

    Installed the beta, but still freezing after 2-3 seconds

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  • Jozsef Pengo

    1.18.30 beta is still freezing

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  • I Have Mac OS X Monterrey 12.5, versions 1.17.32 and 1.18.31 beta are still freezing after 2 -3 seconds.

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  • Jenny Bartz

    Same issue here: Mac OSX Monterey v12.6 with latest MC:EE v1.18.32.0 

    Freezing after ~3 seconds. Occasionally some background music still plays. 

    Reinstalled countless times, deleted anything and cleaned caches. No success.

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  • Dominick Support
    Bug Zapper Support

    This is normally due to an interruption in communication to our servers from the Mac devices. Our application will need to be added as a trusted source to any proxies or antivirus software that is installed. Our URLs were recently updated and will also need to be checked to make sure all have been allowed on content filters and firewalls. 
    URLs Used by Minecraft: Education Edition – Minecraft: Education Edition Support

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  • Albert Radvan

    1. We have explicitly whitelisted all URLs used by Minecraft Education Edition for all macOS and iOS devices that are used for MEE in our MDM solution and our LAN as per previous post. 
    2. I have made sure to whitelist all incoming and outgoing connections MEE in the system firewall on macOS devices that are used for MEE.

    We still experience huge connectivity issues. Users of iOS devices are stuck in "connecting" screen for many minutes just to receive "cannot connect to the world". Some users also get stuck at "searching for the world". Rarely, using connection codes helps.

    After several minutes of gameplay (ranging from 3 to 10), some or all users are disconnected. In reality, we never achieve all our students connected to the server at any one time. The disruptions are so frequent they render MEE unusable to teach.

    Specs of our client devices:
    iPad (5th generation)
    iPad Air 2

    Specs of our servers: 
    OS:
    macOS Monterey 12.6
    HW:
    MacBook Pro (16-inch, 2019)
    2,6 GHz 6-Core Intel Core i7
    16 GB 2667 MHz DDR4
    Macintosh HD
    Intel UHD Graphics 630 1536 MB

    OS:
    macOS Big Sur  11.6.1 (20G224)
    HW:
    Mac mini M1 (2020)
    16 GB LPDDR4X
    512 GB SSD

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  • William Lau

    Hi, our school technician found a fix on another forum. We have Cisco AnyConnect installed to allow our teachers to remote in from home. Uninstalling Cisco AnyConnect works and stops the crashing on Macbook Pro M1 running Monterey.

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