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I lost my worlds

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4 comments

  • I have the same problem. Any Advice of them?

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  • Dominick Support
    Bug Zapper Support

    Can you let me know what devices you both are using? This might be how it was uninstalled and the uninstall removed all related files including the worlds. If that is the case the only way to retrieve the files is with a system restore if your device has that option turned on. But that should depend on what devices you're using. Let me know. 

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  • Bella Shaughnessy

    I'm using a Dell Latitude 3190 - Pentium Silver N5000 Laptop.

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  • Dominick Support
    Bug Zapper Support

    I am looking into your device now, but I wanted to check on something first. Before uninstalling did you back up your worlds by exporting them? Before uninstalling and just as a great practice you should always backup the worlds you wish to save. If you did not, then the worlds may have been removed at time of uninstalling. Importing and Exporting Your Worlds.

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