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i have a problem

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6 comments

  • Noah Beasley

    can anyone help

    1
  • Elijah Pritchett

    Hello Noah Beasley! I have encountered this error whenever my internet is down. Ensure that your internet is on. If this does'nt help, it may be from the service your using to log in is down. Hope this helps :)

    1
  • Penny Support Team
    Beacon of Knowledge Expert (Gold) Support Team Member

    Dominick

    0
  • Dominick Support Team

    Hello! So, the error message mainly occurs if the communication is blocked on the network. Is this a home network or a school network? If it's for school, you may need to talk with your teacher or IT admin to resolve this. This issue can be resolved if our Minecraft Education port 19132 is forwarded and all of our URLs are put on the allow list URLs Used by Minecraft: Education Edition. If you need help doing that you can contact your ISP. 

    0
  • Noah Beasley

    its doing it again what to do this time i am clueless respond as soon as you get this

     

    0
  • Dominick Support Team

    Did you change anything that may have caused this to occur? This can be using a different network, a different device, or updates to your current one. Let me know. 

    0

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