Game freezes after logging in - macOS Monterey

Jonatan Witoszek

• December 01, 2021 20:34
• Edited
• Report a Concern

Hi, I have an issue when starting Minecraft Education Edition on macOS Monterey (12.0.1). After logging in to Microsoft account the game completely freezes (not even the music is playing). The only way to stop the game is to go into Activity Monitor and kill the process.

Here's the recording of what happens: https://cln.sh/1fNBM3

I've tried reinstalling the game, cleaning the user preferences folder inside ~/Library/Application Support/minecraftpe. To no effect.

I've also run the game from the command line (/Applications/minecraftpe.app/Contents/MacOS/minecraftpe) and I've got these logs: https://gist.github.com/taniotanio7/1a08f264c4b994d2a7023d66366d5105

Please help me. I'm out of ideas why this keeps happening 🙃. Btw the regular Minecraft Java Edition works just fine 😅

4

• 

  Penny Support

  • December 08, 2021 18:25

  

  Thanks for these reports.  Our team is investigating some issues with Macs currently, so this is very useful information.

  -1
• 

  Paul Benham

  • January 13, 2022 21:15
  • Edited
  • Report a Concern

  I am also seeing this issue running Minecraft Education (v1.17.31) on macOS 12.0.1 and macOS 12.1. However on a Mac running macOS 11.6 the login process completes just fine and I am able play.

  This is a particular problem as we are planning to use Minecraft Education in an advanced visual arts class on campus and our computer lab is running macOS 12.1.

  Are then any workarounds or fixes to enable Minecraft Education (v1.17.31) to run without this issue?

  As the previous poster mentions, the regular (Java) edition runs just fine on macOS 12.0.1 and macOS 12.1

   

  (Oh and by the way my Microsoft login works just fine for Minecraft Education on Windows PC and iPad versions also)

  2
• 

  Jozsef Pengo

  • April 19, 2022 16:22
  • Report a Concern

  Any news about this bug?

  Minecraft Education 1-17-32-00

  on MacOS Monterey 12.3.1

  Freezing after 2-3 seconds when I start it (Have to Force Quit)

  1
• 

  Jason Stillion

  • June 28, 2022 14:07
  • Report a Concern

  Same thing happening on the current beta 1.18.30

  macOS 12.4.0 / 2019 M1 13" MacBook Pro

  Same things happens on other mac's we've tested on.

  1
• 

  Bryan Sanders

  • June 28, 2022 19:23
  • Report a Concern

  

  I have a new Mac and I just don’t use the Beta versions — saves me a headache.

  0
• 

  Ron Vallejo

  • August 09, 2022 03:48
  • Report a Concern

  Any updates on this? This has been an ongoing issue for a while....?

  1
• 

  Danny Support

  • August 09, 2022 21:39

  

  Unfortunately no Ron, still plaguing us all!

  0
• 

  Albert Radvan

  • October 17, 2022 14:15
  • Report a Concern

  I am reporting the same issue on on 
  OS:
  macOS Monterey 12.6
  HW:
  MacBook Pro (16-inch, 2019)
  2,6 GHz 6-Core Intel Core i7
  16 GB 2667 MHz DDR4
  Macintosh HD
  Intel UHD Graphics 630 1536 MB
  
  Minecraft takes up disproportionate amount of CPU recourses, effectively freezing on multiple occasions with maxing up several cores (6 cores). In gameplay, the Minecraft usually displays a loading bar while playing and freezes. The only way around is to force quit the app.
  
  Combined with connectivity issues of the latest iOS Minecraft app, the Minecraft became unusable at our school.
  
  I would love to provide detailed log, however, Minecraft doesn't produce any. If there is a way to help with precise logging, I will gladly help.

  0
• 

  Dominick Support

  • October 18, 2022 21:15

  

  I can create a ticket for you to work with us in debugging this. Albert Radvan thank you for offering to help out with this. 

  0

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