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transfer license from personal email to education email?


1 comment

  • Debbie Alexander Community moderator
    Beacon of Knowledge Expert (Gold) Moderator

    It sounds like you have a sign-in problem, not a license problem, if you have a paid account (still active intil March 2022) and your university account also. 

    Or is it that you are wishing to use your university 365 account to host your personal MC:EE account? I don't think that would be the way I would go, personally, but if you did, I think you will need to reach out to customer support about that. The university would be in charge of accounts in their domain, if i understand how that works...

    In any event, you are having trouble signing in, it sounds like, and I'm sorry for the trouble! I do suggest a help ticket so that when this problem is righted you will hear about it quickly. I am sure when it is fixed the solution will have a post here as well.


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