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i cant login

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5 comments

  • Penny Support Team
    Beacon of Knowledge Expert (Gold) Support Team Member

    Hi Devont'a Williams what error do you see when you try to login?

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  • Terrence Liang

    I can’t login I can’t play 

     

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  • 태만두 김

     

     

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  • Dave Koelman

    Hi,

    We have a few licenses purchased for using Minecraft For Education based on our Tenant. On my account there seems to be a Trial version of Minecraft for education attached. We are unable to apply a license on my account and Minecraft keeps giving the Trial expired error. 

    Help

     

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  • Penny Support Team
    Beacon of Knowledge Expert (Gold) Support Team Member

    Hi Dave Koelman - I've opened a ticket with the support desk.  Could you reply to the email in your inbox with a bit more information:

    • what email address are you using to login?
    • what notification/error message do you see when you try to login?
    • what website (Microsoft Admin Center or Store for Education) are you using to assign the license, and what happens when you try to assign the license?
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