Hello, I have a student that is trying to access Minecraft Education on MacOs using their Office365 Education Email. When they sign in with their information, they get to the" signing in" dialogue and are stuck.
The game never progresses past that point, they have tried restarting the game and reinstalling but it never lets them play.
They have their computer language set to Chinese, if that may cause an issue. Any help would be appreciated as they need to be able to enter to participate in our class activities.
I have attached a screenshot of where they get stuck:
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