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cant sign in with out it restarting

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6 comments

  • Debbie Alexander Community moderator
    Expert (Gold) Moderator

    I'm sorry, that sounds frustrating. When you are on the sign-n screen, what version does it say you are on? What kind of device are you using? Thanks, we'd like to help!

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  • Ludovic Lévesque

    Same for me...

    I am on chromebook 

    the version of the game is 1.14.70

    thanks! for the help

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  • Dan Noble Community moderator
    Expert (Gold) Moderator

    Hi Ludovic Lévesque

    On Chromebooks, the first things I would check is that the OS is up to date. 

    Click on the clock>Settings>About Chrome OS and click "Check for Updates". Restart when prompted. If it is up to date, I would try shutting down the unit completely from the clock menu, and turning it back on again. 

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  • Ludovic Lévesque

    it's not working

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  • Zachary Rabideau

    it says beta 1.17.30.2 but my chrome os is up to date 

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  • Zachary Rabideau

    also im on a chrome book

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