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4 comments

  • David Ola

    T

    1
  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Hi David Ola, you will need a school or other organizational account to login to Minecraft: Education Edition.  Check out this article to learn more about getting started:  

    https://education.minecraft.net/en-us/get-started

    0
  • Neyissa Denis

    I cannot log in, when i try to log in, it says this.

    0
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    We have seen this issue occur when the users do not have  "Read/Write permissions" for the application.
    Could this be possible?

    How many devices affected?
    What make OS version? Make/Model?
    Has it worked prior? When did it stop working?

    I would also check to see if there are two versions installed. Multiple versions installed can also be a culprit for this error.

    It is also worth checking all the URL's found here ( https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide- ) are allowlisted on any virus protection programs or proxies

    Finally, if the issue persists, backup your worlds, uninstall, and reinstall from the Windows Store version here: https://aka.ms/downloadmee because less permissions are required to run it.

    Let us know how things go!

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