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When I sign in the game crashes

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3 comments

  • Kyle M

    Hello Twintel Solutions,

    Thanks for posting!

    • Are the students using school-issued devices?
    • Do the students get this crash on a different internet connection?
    • What platform are they using?
    • Is the issue still happening? Does it happen 100% of the time?

    Please create a ticket and let me know:

    https://aka.ms/MEE_New_Request

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  • DIXON BROWN

    I'm a student, and I am having this problem as well. I can't click sign in or the game crashes. This happens one hundred percent of the time on all internet connection and on my school device. I don't know what to do please help.

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  • pomiv _

    Perhaps the students are using an obsolete version of Minecraft Education, make sure they are up to date! I'd also like to know what platform they are using. 

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