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I cannot access the lesson library

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6 comments

  • Dan Noble Community moderator
    Expert (Gold) Moderator

    Hi Sarah, 

    If you're encountering issues accessing the library, you'll need to have your IT department add an exception to your firewall: https://*.minecrafteduservices.com/

    The complete list of all the URLs that need unblocked are here.

     

    1
  • Penny Support Team
    Beacon of Knowledge Expert (Gold) Support Team Member

    Sarah McCann I'm going to move your post over to the Tech Support forum in case you need any more help.

    0
  • Sarah McCann

    Thank you. I have uninstalled and reinstalled and restarted, but I am still having the same issue. My students are eager to get started!

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  • Goyo Alvarez

    Hello. I am also having the same issue.

    I cannot access "lessons", "monthly build challenges", "biomes & worlds" and "how to play."

     

    I get the same message: go back or help

    Thanks for looking into this issue.

    0
  • Merry Hofmeister Community moderator
    Moderator

    I will second Dan Noble's comment here - this is most likely a whitelisting issue on your network. Your network administrators may need to reach out to Minecraft: Education Edition for support with this if they are unable to get the whitelisting settings configured. 

    1
  • Noah Smith

    It wont let me neither

     

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