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14 comments

  • Kyle M

    Hello Anime Jan,

    This indicative of your network blocking access to sign in. With our latest update the following is required to be allow listed to sign in: https://*.minecrafteduservices.com/ 

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  • Anime Jan

    Then how do I fix that?? I tried using hotspot and landcable but i cant access the website with either

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  • Andrew L

    Hi there Anime Jan. You may need to look up your router or modem's settings online to find instructions on how to add these URLs to the allowed sites list. If you're connecting from your school's network, you'll need to contact your IT administrator to have them add those URLs to your school's allowed sites list.

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  • ALI Abbas

    Hello guys, i really need help on this one. I've added https://*.minecrafteduservices.com/  to my trusted website (allow insecure content stuff), and ive checked that i have no duplicates of the game, theres only the application and the updater along with other random stuff. ive also checked my LAN proxy is turned off, and tried turning off my firewall. PLEASE help, as this was working fine a month-ish ago. 
    PS, i use windows 7 and the system won't let me initialise, only system restore, and even that doesn't work 
    PLEASE HELP!!

    Andrew-L Kyle-M

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  • Christain Tannous

    bro same I have two connections and turn off and on my modem, it doesn't work :(   I use windows????? 

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  • ALI Abbas

    bro add me on insta or snap if u have lets try solving it 

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  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    And this is still happening with 1.17.32?

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  • ALI Abbas

    Bryan Sanders yes, its still happening. would it be linked with the fact that i have a windows 7? also, my device has a problem where it cannot check for updates for some reason, so could that be a problem? Maybe minecraft is too new for my old windows 7 ??

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  • Bryan Sanders
    Bug Zapper Beacon of Knowledge Super Star Moderator

    Penny -- Windows 7? is that out of the range for the newest version of MCEE?

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  • ALI Abbas

    im not sure. i think that might be the problem since i tried everything else

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  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    As of now we are still supporting Windows 7, however the experience may not be optimal.  We re-evaluate our supported platforms with each release.

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  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    ALI Abbas I see that you mentioned that you aren't able to update your OS, this could very well be the issue.  Check out this article:  Security Update May Affect Windows 7 Users – Minecraft: Education Edition Support

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  • R33D AL Harbi

    Guys i have the same problem in 1.17.32 please help

    + i am on windows 8

     

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  • 辰昊 卢

    I can't use the education version either, but I can log in normally when I open the VPN agent. In the past, I didn't need the VPN agent to log in

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