Issue with buying Minecraft: edu
My students used all the trial logins and we're being asked to pay for a license, but the BUY button in the shop is greyed out.
Searching for Minecraft Edu in private store causes the site to crash.
Basically, I've been trying to pay for this game for a very long time, and I need some assistance :)
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Hello Bartosz Wegner,
Thanks for posting. Let's continue to work through this issue with the ticket you have with us. Thanks!
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...How do I access the ticket though?
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Hello same issue here can we get a link also to buy it or something ?
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Having the same issue can you help me
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Hi there Bartosz Wegner, you should have an email in your inbox from Kyle-M. You can just reply directly to that.
Sato Yuki, Vaidas Baranauskas, Angela O Toole, you can open individual requests with us by following this link:
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Same problem here
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Hi Cathy Edgar. Please make sure you're following the steps below and are the admin on the Office 365 Education account with permissions to make license purchases:
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Thank you for getting back to me so quickly. I am the admin. How do I make sure I have permission to make purchases.
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Hi Cathy Edgar. You can start the process to check if your account is able to make purchases by following the steps outlined on the link below:
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when i click that link it says my account is authorized.
I am the person who creates new user accounts and assigns licenses in the admin console.
I don't understand why I cannot purchase licenses? or even just one for myself.
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Hi Cathy Edgar, please open up a ticket with us so we can investigate this matter further. Thank you!
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