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Cannot import .mcworld file on iPad

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Courtney Redfield

My students are receiving the message, "We're unable to connect to the Library. This can happen if your computer is offline or if access to the Library catalog is blocked." when they try to import a world from the in-game Library

2

Comments

12 comments

Date Votes
  • Official comment
    Kyle M

    Hello,

    There are currently two issues:

    1. We are currently having issues with iPads using a proxy not being able to access the library. We are actively investigating the issue. We will update this thread as we learn more.
    2. .mcworld files on an iPad cannot be imported from the downloads file. This can be solved by moving the .mcworld file to another location such as the "notes" app.

     

  • Alex The Dragon

    Same here.

    -1
  • Luke M

    We are experimenting the same issue as above as well. 

    0
  • Mary Axelsson

    Hi, I am experiencing the same issue. My students are using Laptops and when I assign a world they are unable to access the library. Is this a district tech issue (blocking ?) or is this a minecraft issue?

    thank you

    0
  • Tim A.

    Same here. Kyle-M, do you have an update? Thanks!

    0
  • Tim A.

    Kyle-M any updates to share? This effectively means anyone trying to access the great new Hour of Code content can't get to it from an iPad. :(

    0
  • Courtney Redfield

    We are not using iPads and still cannot access any worlds in our library or "Hour of Code" tile. Our hour of code was last week. :-(

    0
  • Andrew L

    Hi there Courtney Redfield. Please contact your IT admin to make sure that the URLs listed below are added to your network's allowed sites list:

    https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide-

    0
  • Luke M

    Hey Andrew,

    I can confirm that on our site that all URLs have been added to the whitelist also inspecting traffic through our firewall nothing is being flagged or blocked when passing through.

    0
  • Noah Smith

    Same here please tell me how to unblock it or be able to load it please

    0
  • Andrew L

    Hi Luke M and Noah Smith. Currently, we're still experiencing some known issues with the library on iPads and we appreciate your patience while we work on this. Thank you!

    0
  • Tim A.

    Note that there is a (complicated) workaround: Instead of accessing the content through View Library in-game, you can import worlds that have been shared via server or cloud service.  It's documented here:

    https://educommunity.minecraft.net/hc/en-us/articles/360047117212-World-Management-for-iPad

    I tried it and although complicated, it worked. I used Microsoft Teams to upload the world file from my laptop to OneDrive and then used the Teams app on the iPad to open the world into M:EE.

    0

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