iOS Failed to import level

David Richard

• August 27, 2020 04:15
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I am unable to import any worlds I have made on MCEE or challenges that were downloaded from this website.  I have the v1.14.31.  I tried to uninstall and reinstall.  Same problem.  Any suggestions?

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  AdamS

  • August 27, 2020 15:28
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  Hello David Richard

  There is a known issue right now with iPad not being able to connect to the library which could be causing this to happen as well. The only work around the team has found for the moment is to factory reset the device: https://educommunity.minecraft.net/hc/en-us/articles/360047556371-Known-issues-with-Minecraft-Education-Edition

  If you are able to connect to the library at all let me know before trying the steps above and we can open up a tech support ticket to assist further.
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  CC Koh

  • September 02, 2020 09:53
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  I have encountered this issue too.

  After Updating my Minecraft Edu, It is not able to import .mcworld file from the website.

  Please help!

  Windows 10 Laptop do not have this issue!

   

   

   

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  AdamS

  • September 02, 2020 15:53
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  CC Koh

  Thanks for reaching out. If you look at my answer from before this is unfortunately a known issue with iPads currently. The only work around we have found is to factory reset the iPad. Keep an eye on the page I linked above for any updates on the issue. 

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  Chris Frisbie

  • September 03, 2020 17:07
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  I have found this workaround with my students: https://drive.google.com/file/d/1TiM4FW7eZyDlBI4ZG4Qqacel0WUYZA3p/view?usp=drivesdk  

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  AdamS

  • September 03, 2020 17:12
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  Chris Frisbie

  That's really amazing! Thank you so much for helping out your fellow educators! This is why we have an awesome Community here and I will be letting the team know what you found!

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  David Richard

  • September 23, 2020 08:43
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  Chris Frisbie. Thank your students for me.  That worked for me

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  Tessa Smith

  • December 10, 2020 05:04
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  Thank you so much! 

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  Storee Denson

  • December 16, 2020 17:52
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  After I updated my windows 10 I was trying to import the Rebuild Notre Dame world but it say that "Level Import Failed".

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  Max Hopwood

  • February 28, 2021 10:20
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  Thanks, Everyone inc. Chris Frisbie  - Even quicker is actually to download the world from your school VLE directly into that folder on the iPad - Minecraft/ Education Edition.

  They then seem to launch reliably each time :)

  This was puzzling me for some time so I really appreciate this forum to solve issues.

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  Estrella Esquivel

  • June 22, 2021 15:09
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  um so hi it won't let me import any type of mod I want on my Chromebook and it keeps on saying import failed so can you plz help me and ty

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