Skip to main content

Will not open

Comments

44 comments

  • Dominick Support
    Bug Zapper Support

    Ok so first restart your machine. Then go to the control panel and go to programs and features. Once that window opens scroll down until you see Minecraft Education. Then click on it and uninstall. Make sure before doing this though that you have the right permissions on that device to allow you to reinstall Minecraft Education. 

    1
  • Rhea Malkapuram

    Thanks so much I just restarted my laptop and it worked thank alot!

    0
  • Andrew L

    Hi there Leonna Olsen. You'll need to redownload the app again and check to make sure you're doing so on a stable connection.

    Hi Rhea Malkapuram. I recommend downloading and running the program on this link: Clean Reinstall Minecraft: Education Edition on PC – MEE to do a full uninstall of the app. Then, reinstall the app and it should work.

     

    -1
  • Logan Tomchuk

    Minecraft education won't open and it shows a thing that says "the app Minecraft education edition can not open"

    and I would like to know how to get in to the game I have full wifi. "I am a student"

    -1
  • Justin Support
    Bug Zapper Support Beacon of Knowledge

    Logan Tomchuk Similarly, restarted your device and reinstalling the app would be great first places to start. After that, I'd reach out to your teacher or IT Admin for assistance. 

    -1
  • bozo bozo

    education adittion isnt working help me it isnt loading in the screen is just going black help please (also im on chromebook)

    -1
  • Dominick Support
    Bug Zapper Support

    Thank you for bringing this to our attention. This sounds like the known bug that many CB users are experiencing. The Dev team and Google have found what the issue is and are working to resolve it. In the meantime, you can try the Beta that was just released to see if that changes the issue at all. 

    -1
  • Josie Ice

    mine does not open on my pc at home and i restarted it about 6 or 7 times it still didint work.

    -1
  • Jace Little

    Every time I try to open the game, it opens but it always says "We can't connect to the service you need right now. Please check your internet connection and try again." I don't know how to fix this. Please help me.

    0
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Jace,

     

    Hey there!

    How many devices affected?
    What make OS version? Make/Model?
    Has it worked prior?

    I would also check to see if there are two versions installed. Multiple versions installed can also be a culprit for this error.

    It is also worth checking all the URL's found here ( https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide- ) are allowlisted on any virus protection programs or proxies

    Finally, if the issue persists, backup your worlds, uninstall, and reinstall from the Windows Store version here: https://aka.ms/downloadmee because less permissions are required to run it.

    Let us know how things go!

    -1
  • Jace Little

    Ok, I will! thanks for the help. :) Also, it has worked before. And my model is windows 10.

    -1
  • Kyan Thomas

    mine says minecrft isn't loading but it is in the background 

    Does anyone know why?

    0
  • Ernie Support
    Support

    Hey Kyan,

    Have you tried restarting your device yet?
    If that does not work, you can try reinstalling the app.

    0
  • my minecrft shows an eror ocured and dosent open

    0

Please sign in to leave a comment.