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Installer freezes up

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2 comments

  • M:EE Support
    Hiya!

    Typically App package does not exist means the install is trying to run from a zipped folder - here are some pro-tips we like to suggest for installation:
    1) making sure all background apps are closed
    2) unzipping the file before installing
    3) making sure to "run as administrator" from the unzipped files
    4) making sure windows (or any macOS) updates are run before attempting to install.

    Hope that helps and happy to troubleshoot more as needed!
    0
  • Unzip everything first
    0

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