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Connectivity Issues



  • WolfEDU

    On this site there’s an article about connectivity issues, maybe try and see if something here will help fix your problem.

    Performance Issues

    If you are able to connect to a multiplayer game but start to see decreased performance as more players join your game, try the following to improve your experience:

    • It is recommended that the host computer has at least 1.5 Mbps of bandwidth.
    • Examine your network speed and ensure the amount of players is not overloading your network.
    • Turn down the render speed to 4 chunks and turn off fancy graphics in the Video area of the World Settings screen.
    • For more information on how to best utilize multiplayer with 30 or more students you can connect with other teachers in our community forums.

    Connection Issues

    • Close out of the game and restart the application. Have joining/hosting a world be the first thing you do after launch and login. Once users have played their own world they must restart to join a multiplayer world
    • Try a new world. NOT one that has been previously saved
    • Your network needs to allow communications with (the URL needs to be "white listed" by any systems in your network that block access to the internet such as router settings, anti-virus or your firewall software)
    • Often times an antivirus software or your firewall can block multiplayer connection.  This linkcan provide guidance on ensuring your antivirus or firewall is not blocking the multiplayer connection.
    • If players are not using the same version of Minecraft: Education edition they will see the error "Could not connect. Outdated server".   Use our download page to update to the latest version.
    • If the host computer disconnects (even temporarily) everyone on the world will lose connection.  The host will need to re-start the hosting session and all players will need to re-connect with the new join code.
    • Try connecting your modem directly to your computer using a network cable.
    • Try turning off other apps on your machine.
    • Try removing and re-installing Minecraft: Education Edition.
    • Make sure that port 19132 is not blocked in your network configuration.
    • You also may need to forward port 19132 on your router. Forwarding ports is useful because it can help to make your network connection more stable and sometimes even faster.
      • Forward Port 19132 TCP AND UDP.
      • This link can help provide guidance on forwarding Port 19132
  • Nathan Brown

    I can't use an app that depends on 10 and 11 year olds going down this list and trying to problem solve these kinds of problems. The amount of time and energy and the likelihood of failure would make the attempt a moot point. I want Minecraft to be a classroom tool. In order to do so, Microsoft needs to improve these issues.

  • Robin Elms

    I couldn't agree more.  I desperately want to use this in class, but my kids can't collaborate on a world consistently. Every class is filled with a million reasons that the app won't work.  It's so disappointing.


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