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unable to connect to world?

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues with Minecraft Education.

    Just had a few questions to help us support you further:

    1.) What device make / model and OS version are you on when you got this error?

    2.) Are you on the latest version of Minecraft Education?

    3.) Is this a home network or school network?

    4.) Is this a commercial account or school managed account?

    5.) Can you please provide a screenshot of the error (without personal info) so we can support you further?

     

    Thanks!

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