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1.19.52 Installation problem

Comments

3 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Thanks for the screenshots, sorry to hear you are running into some issues.

    Let's try to install the Window's store version instead to see if that helps.

    1 - Get rid of all install packages on your device. 

    2- Backup all your worlds

    3 - Uninstall all versions of Minecraft Education from the device

    4 - Reinstall from here: https://aka.ms/downloadmee

    Let us know if that helps!

     

     

    1
  • Alex Carlson

    Hey Danny, it sadly did not work. I am on Windows 8.1 Pro, which is probably why i can't find the Minecraft Education Edition store version. I even tried clicking on the link but it did not help.

     

    0
  • Dominick Support
    Bug Zapper Support

    Try downloading the installer from our main website here: Download | Minecraft Education and then run that installer as an administrator. Right click the file and do run as administrator and see if that removes the error message. 

    0

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