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1.19.52 Hosting World does not work

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104 comments

  • Ryan Ginn
    Bug Zapper Super Star

    I figured out the solution. All devices needed to be on the same build (v1.19.52) for the students to join. Some students today were able to join but the world would break as soon as one student joined that hadn't updated. Those who were initially able to join faced issues such as their inventories not opening, world chunks not loading, and other students being unable to connect. The problem was traced to students who had not updated their minecraft program, causing everything to freeze. To resolve the issue, all devices were manually updated through the Google Play store, enabling all students to join the PC-hosted world.  If even just one student is on v1.18.45, it will break for everyone.

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  • Hello, I am trying to create/host a Minecraft World and it's currently not working, I already looked through the articles but they aren't working. I have restarted it multiple times and doesn't work. I am also on 1.19.52. Here is the error I am getting:

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  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Vulpecula (Little Fox) I've opened a ticket and we'll collect more information from you.

    -1
  • Arthur Massola

    Greetings, everyone.

    I've been experiencing these same issues that were described here, but they also happen when hosting for only three students yesterday.

    Justin we've been running the worlds without any major issues for more than a year, on Dell notebooks running on 8thGen Intel i7 and 8gb of RAM, without GPU, with Windows 10 Pro. If you could open a ticket, I can try to record the screen in order to share it to you.

    Thanks, and I hope a solution is found soon.

     

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  • Arthur Massola

    Hey Penny, for some reason I wasn't seeing all the replies when I sent mine, and that's why I @d Justin and not you, who'd just replied in.

    Anyway, I'll test Ryan Ginn's solution, but I'm pretty sure that we ran a test yesterday in which all five PCs were in the current build (v1.19.52) and still experienced the same main issues:

    • Difficulties (or impossibilities) in joining the world;
    • When entering, characters appearing frozen to one another, and the changes made in one device not showing in other;
    • Unable to open inventory in most joined devices;
    • Commands not working;
    • Exiting the game hangs at the "saving, do not turn off your machine" screen.

    I will try anyway to take some time to record the screens this afternoon or tomorrow morning to share with the Support Team. Thanks again.

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  • Benjamin Miller

    Vulpecula (Little Fox) I temporarily fixed that error by restarting minecraft on my laptop or iPad, but it will come back!

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  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Thanks Benjamin Miller !  We've also seen reports that re-starting devices can help reset everything and get everyone back up and working.  The engineering team is actively investigating why a user on a different version that tries to join a world is able to affect the session so profoundly.  

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  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Thanks Arthur Massola, I've created a ticket!  You can reply to the email you receive with screen recordings and fiddler traces, if you are able to collect them.

     

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  • I represent an entire school district and just today we have had 13 reports of multiplayer not working. I am getting reports that even if ALL students (on chromebooks) and the host (on a PC) are updated to v1.19.52, multiplayer is still crashing. 

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  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Hi Sydney Munsterman - We've seen reports that re-starting devices can help reset everything and get everyone back up and working.  If this doesn't work, let us know and we'll investigate further.

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  • Hi Penny - we have tried this but our students are still getting errors. Most recently I received the report that "the students are trying to enter other students' worlds and the world will not load. It says “Connection timed out”. We have ensured all these devices are updated and have both restarted all the devices and un-installed/re-installed Minecraft. 

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  • Penny Support
    Bug Zapper Super Star Beacon of Knowledge Support

    Sydney Munsterman I've opened a ticket so we can collect more info from you.

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  • Andrew Vega

    We are also experiencing this issue in my school district.  The timing couldn't be worse because we've been building off of the momentum from our local CUE conference in regard to MME and Esports.  We created teams, trained teachers, and developed team norms. My teams were very disappointed when we tried to participate in our first team competition.  Having said all that, thank you for creating such an awesome educational tool and working hard to find a solution!

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  • LJ Dutton

    Running an after school program for 8 year olds.... The world they have been working on is unattainable due to this issue.  Hoping for a solution quickly as I meet with these same kids tomorrow!

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  • Anna Boscarino

    I am getting the same message as GalaxyFox:

    If I log in with my data plan or home wifi, I can host, but no one can on the District's network. We ensured that we were allowing all the necessary URLs, ports, etc. Last year we were able to host without a problem. 

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  • Dominick Support
    Bug Zapper Support

    One main thing is that all users must be on the same client version. With the new build release, user's client versions have a great impact on the experience on multiplayer. 

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  • Aaron Long

    A teacher I'm working with is also having the same issue with students not being able to join his Minecraft EDU-hosted world. The students are able to see the name of the teacher's hosted world after typing in the join code, but they get stuck on the loading screen where it says "connecting to multiplayer game" and then times out. We were able to have 2 students join the teacher's world, but after that, everyone else had issues. 

    I submitted a support ticket through the chat agent, but I'm also posting here for visibility. Everything was working fine until the update from last Friday took place. 

    EDIT*** 1 hour later, the 2nd class came in. Some students had 1.18 and 1.19 on their chromebooks. We walked them all through uninstalling and re-installing as well as restarting, every single student of the 30 students were stuck on "connecting to multiplayer game"

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  • Dominick Support
    Bug Zapper Support

    This would indicate that there may be a filter that needs some settings adjusted. Can you let me know if any antivirus programs or content filters are in place, like an extension that is installed? If you use a phone network/different network change the issue at all? Are the students able to login to another Microsoft product like teams or word with the same account? What is the CBs OS version? 

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  • Eva Cohen

    We are having the same issue joining the world with the updated version. We have been working on a project for a few weeks now and we can't get our students into the world. The login either times out or they just can't get in. We are beyond frustrated because this is costing us valuable classroom time. A week ago our students were in and working fine in the world hosted by the teacher. The teachers world is on a MacBook Air and the students are using their iPads. We have never had this issue before. 

    Please send us some recommendations to fix the issue. We are all updated on 1.19.52.

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  • Aaron Long

    We've confirmed that our content filter is not blocking anything during the connection attempts. Unless Minecraft EDU changed its requirements since the most recent update, the firewall shouldn't be causing the problem. Before the 1.19.52 update was released, we didn't have any issues. Students have no issues signing into Minecraft EDU and they can join other worlds that other students host, but they are not able to join the teacher's world. The students chromebooks are pinned to the 108 LTS version while state-wide testing goes on. 

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey all!

    Just wanted to confirm, could you please double check every single user, host and joinees, are all on 1.19.52? It could take just 1 user joining from an outdated client to make everything go haywire.

    Please let us know, then we can dig into other options.

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  • Benjamin Miller

    Danny I have 360 students in my building each week doing a Minecraft unit for the last two weeks - all of the iPads have been updated to 1.19.52 - I've double checked all of them.  All of them were updated to 1.19.52, then I completely shut all of them off, all apps closed, and restarted.  None of them seem to be able to join a world I host from my windows 10 laptop.
    My system build is 10.0.19044 Windows 10 Education.  I'm on a Dell Latitude 3310.
    The iPads my students use are iPads 7, 8 and 9.  All running IOS 16.3.1.
    (Curiously, I am unable to reproduce these errors on any of my iPads running the previous IOS).

    We've checked the filters and network settings - nothing has changed at all on our end and we don't see anything different coming from Minecraft.

    Like Aaron Long we had no issues in the building (or district) with Minecraft 1.18.45.

    My windows 10 laptop has the same issues written about above - on exit the screen says my world is saving and the program will do that forever unless you close the instance through task manager.  I have some students who try to load and it times out.  Some that load but can't open their inventory.  Some that load but the world isn't generating all of the chunks in the world.  

    I've gone through and looked to see if there's a latency problem and can't find anything.  Restarting all devices usually works once if I host a world on another iPad, but nothing seems to let me host a world from my laptop successfully.  Sometimes restarting the iPad only works for a short while before we get more of the inventory and chunk problems.  Some of the student's are getting an "Unable to connect" trying to join each other's worlds as well.  

    Last - is it normal to get the "Loading Resources..." and then "Done!" screen after Exiting a world?  I normally get those screens loading a world but I don't remember seeing either of those screens after clicking Save & Exit.


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  • Amanda Coutts

    This afternoon, we went to work on our shared town community and no one could join my hosted world. Connections timed out, and the couple of people who could sign in were unable to access controls or inventory. My MEE also stalled when trying to save and exit. Some of my students could host other students, though. I'll add that I was also using a student device (due to a district-blocked port we cannot use our teacher devices to host). We restarted and reloaded and tried again and again but to no avail.

    Issues like this are hugely problematic when you are trying to help 30 students troubleshoot for at least a half-hour and then we don't even have time to do what we needed to do.

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey all -

    So sorry for the multiplayer issues, and we realize how problematic this can be when classes are so short, there is no time for trying to connect multiple times and restarting devices. We are receiving reports of multiplayer not working for some users since the update, and the team is still investigating. 

    Benjamin -

    So Ipads with IOS before 16.3.1 are not running into this issue at all? 

    Feel free to send a screenshot (without personal info) of the loading resources...Done screen. It does not sound too abnormal, but it would be good to check.

    Thanks so much for all the info. 

     

    Amanda - 

    Were all hosts and joinees on the latest version? There are some known issues listed here: What's New in the Wild Update (v1.19.52) – Minecraft Education that occur if not everyone has updated. 

    For those students that could host, what device and OS were they on? Same as the others? 

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  • damien delage

    ever time i try to host my world it always crashes the world  i'm on and it clearly sais (your account can not be verified please restart minecraft education edition to try again ) and i do it and it dose that same thing again and also i'm on chromebook dose that have something to do with it or what? 

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  • Amanda Coutts

    Hi Danny--thanks for this. Based on that info I'm pretty sure it's the "different versions" issue. Our district doesn't allow for me/our school to do updates and I have to wait for a tech to come to our site to do them. Also, our laptops need to be completely shutdown for the automatic updates to be pushed down and I'm pretty sure some students aren't doing proper shutdowns to allow for that to happen, and that's how we are ending up with different versions. At least before, it appeared that older versions didn't throw everything out of whack, however.

    The students who could host were on our student Lenovo laptops (Win 10)--we are not a BYOD school, so all devices are the same. Additionally, the device that I host from is also a student device (due to the blocked port that does not allow me to share from my teacher device to student devices). It is possible that the students with whom the student-host was sharing all had updates, though, and so they were not disrupted by older versions.

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  • Dominick Support
    Bug Zapper Support

    If all the versions match, it may be due to a content filter. There might be a scan occurring when hosting where an antivirus program is scanning Minecraft Education continuously. 

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  • John Stapley

    Hi

     

    Same issues with hosting a world here. Also, when using the mazes world, the Agent move command does not work.

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  • damien delage

    when i tried to host a minecraft world it showed this

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  • Allison Braley

    I am also having the same problem. I have tried hosting on my MacBook or my PC and my students on chrome books can not join. They are also struggling with Chromebook to chrombook. I have (3) groups of 5 right now. Group 1, 3 out of 5 can join the hosted world, Group 2, none of them can join the hosted world, and then group 3 they all can join????

    All students have the same devices and the app was downloaded at the same time. I am so confused and don't know what to do.

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