My Minecraft is not letting me log in
Hello,
I was just wondering why my Minecraft education isn't letting me log in... I click on "Log in with school account", and then a few seconds later, this pops up...(I will attach a screenshot down below) And when I click on "Sign in" the page stays the same.
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Hey there!
Thanks for reaching out, I'm Danny from Minecraft Education support team and I will be helping you today.
We have seen this issue occur when the users do not have "Read/Write permissions" for the application.
Could this be possible?How many devices affected?
What make OS version? Make/Model?
Has it worked prior?I would also check to see if there are two versions installed. Multiple versions installed can also be a culprit for this error.
It is also worth checking all the URL's found here ( https://educommunity.minecraft.net/hc/en-us/articles/360047118992-FAQ-IT-Admin-Guide- ) are allowlisted on any virus protection programs or proxies
Finally, if the issue persists, backup your worlds, uninstall, and reinstall from the Windows Store version here: https://aka.ms/downloadmee because less permissions are required to run it.
Let us know how things go!
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Hey Danny,
Only this device is affected.
It is my Lenovo laptop that I am using.
It has worked once prior. I had just downloaded it, and then it worked, but when I closed the app, I went to re-open it the next day, and that is what happened.
I clicked on some of your links to help me and the same thing still is happening...
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