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6 comments

  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there!

    Sorry to hear you are running into some issues.

    Can you please provide a video reproduction of the error (without any personal info) so we can support you further?

    0
  • Alec Zigar

    How do I add a video to this box? Only option is picture. 

    0
  • Jason Kries
    Beacon of Knowledge Super Star

    I would try to reset the controls to defaults. Sometimes players change the keybinds and then it leads to weird results when someone else tries to play.

    1
  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey Alec! I made a ticket for us, you can send a video easier over there.

    Also give Jasons suggestion a shot and let us know how it goes. (Thanks Jason!)

    Thanks!

    1
  • Alec Zigar

    Hi Danny.

     

    Im going to send you a video from my personal email. My school email will not allow me to attach a video. 

     

    Thanks,

    Alec

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  • Danny Support
    Beacon of Knowledge Bug Zapper Support

    Hey there Alec!

    Sure, feel free to submit a ticket from your other email account and add the ticket number to the ticket or you can just cc yourself on the current ticket with your personal email.

    See you over there!

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