サインイントラブル

スタジオ ディスカバリー

• December 05, 2022 02:54
• Report a Concern

こんにちは。困っています。

マインクラフト教育版をダウンロードし、アカウントも作成しましたが、立ち上げるとサインイン画面が真っ白のままでにゅうりょくできません。どなたか解決方法ご存じでしょうか？

Windows１０

Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz   2.70 GHz

使用しています。

0

• 

  Justin Support

  • December 06, 2022 00:02

  

  I recommend that you try updating to a newer version of Windows 10 if possible. It may also be worth uninstalling and reinstalling Minecraft: Education Edition since it looks like the install may have gone poorly. 

  Is this a school managed device? If so, are you the IT Admin? Either way, it is likely that a firewall is blocking our login services. If it is a school managed device the IT Admin will need to allow list our URLs: FAQ: IT Admin Guide – Minecraft: Education Edition Support
  
  If it is an unmanaged device, I'd ensure that our app and the ADAL window exe are allowed through any local firewall/antivirus's. 

  0

Please sign in to leave a comment.