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Cancelling my minecraft education edition subscription

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3 comments

  • Justin Support
    Bug Zapper Support Beacon of Knowledge

    moritoshi kikuchi I went ahead and created a ticket for you so we can troubleshoot further. If you forgot your login info or if lost your Multi factor auth, then you may need to reach out to Microsoft Office365 Business support for recovery. 

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  • Atsushi Uchida

    Hi Justin,

    I also want to cancel my minecraft education edition subscription.

    I've tried to phone call for the support but couldn't get through and I cannot login to admin.microsoft.com to see if I can cancel it.

    Could you please issue a ticket for me to support my request, too.

    Thanks a lot in advance.

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  • Justin Support
    Bug Zapper Support Beacon of Knowledge

    I will indeed. As a heads up, users can create tickets at https://aka.ms/MEE_New_Request

    It should be noted that while we can guide users, Minecraft: Education Edition support does not have access to initiate refunds ourselves, as we are not Admin Center support. We'll assist as best we can with info though. 

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