Cancelling my minecraft education edition subscription
Hi, I tried to cancel my minecraft subscription through my work account, [Redacted], via the microsoft authenticator app, but it didn't work. Can you please give me advice on how to cancel this subscription?
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moritoshi kikuchi I went ahead and created a ticket for you so we can troubleshoot further. If you forgot your login info or if lost your Multi factor auth, then you may need to reach out to Microsoft Office365 Business support for recovery.
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Hi Justin,
I also want to cancel my minecraft education edition subscription.
I've tried to phone call for the support but couldn't get through and I cannot login to admin.microsoft.com to see if I can cancel it.
Could you please issue a ticket for me to support my request, too.
Thanks a lot in advance.
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I will indeed. As a heads up, users can create tickets at https://aka.ms/MEE_New_Request
It should be noted that while we can guide users, Minecraft: Education Edition support does not have access to initiate refunds ourselves, as we are not Admin Center support. We'll assist as best we can with info though.
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