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Subject Kits/Lessons not Loading

Comments

4 comments

  • Dan Noble
    Moderator Beacon of Light Super Star

    Hi JEFFREY LOFTIS

    Typically if you can't reach the library resources, it means certain exceptions need added to your organizations firewall. You can find them here

    You'll need to pass these on to your IT department to have them added. 

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  • Danny
    Bug Zapper Support

    Hey there!

    Yikes, that's a spooky looking error.

    There are a couple things I am thinking of. You are on a school network correct? Are there any content filters that may be blocking some of our URL's? (IT Admin Guide)

    Is your device on the latest OS version? 

    Try to back up your worlds, and uninstall and reinstall from : https://education.minecraft.net/en-us/get-started/download ( You could also try the Windows Store download from this page if the other download still gives an error) 

    Let us know!

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  • JEFFREY LOFTIS

    Checking with our IT. I was thinking they already whitelisted everything, but we'll see what happens. This was the same problem on all 24 desktops I recently installed MCEE on.

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  • Dominick
    Bug Zapper Support

    Let us know if the IT department has any questions or ideas we can help with as they work through those items. 

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