Subject Kits/Lessons not Loading
I recently downloaded Minecraft Edu onto my student desktops. The "New and Featured" choice doesn't come up and Subject kits and Lessons don't load at all.
-
Hi JEFFREY LOFTIS,
Typically if you can't reach the library resources, it means certain exceptions need added to your organizations firewall. You can find them here.
You'll need to pass these on to your IT department to have them added.
0 -
Hey there!
Yikes, that's a spooky looking error.
There are a couple things I am thinking of. You are on a school network correct? Are there any content filters that may be blocking some of our URL's? (IT Admin Guide)
Is your device on the latest OS version?
Try to back up your worlds, and uninstall and reinstall from : https://education.minecraft.net/en-us/get-started/download ( You could also try the Windows Store download from this page if the other download still gives an error)
Let us know!
0 -
Checking with our IT. I was thinking they already whitelisted everything, but we'll see what happens. This was the same problem on all 24 desktops I recently installed MCEE on.
0 -
Let us know if the IT department has any questions or ideas we can help with as they work through those items.
0
Please sign in to leave a comment.
Comments
4 comments