Articles in this section
This article contains a list of known issues for Minecraft: Education Edition’s website.
Badges are not syncing to Minecraft: Education Edition profiles
Badges are not currently syncing to the Minecraft: Education Edition profiles. If you encounter this, contact the support team via the submit a request form and include the URL for your profile and a list of the badges you are missing.
You may find a broken link or two on our new website. If you do find a broken link or another issue, contact the support team via the submit a request form and include the URL for the page with the issue.
Login or profile issues
If you are having an issue logging into the website, creating or updating your profile, contact the support team via the submit a request form and include the email address you are using to log in to the website.
Resources don't load on some pages
If the resources on some pages aren't loading - i.e. the page displays the spinning hexagon, try adding 'https://eduapi-management-prod.azure-api.net' to your network's allow list.