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Known Issues on Chromebook
This article contains a list of known issues for Minecraft Education on Chromebook.
Some users get stuck on the red Mojang screen on app launch
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Description |
Some users on ChromeOS v104 and higher may experience app freezing on launch. It may show the red Mojang screen or a very dark version of it. |
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Status |
Fixed in 01/17/2023 Hotfix. |
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Workaround |
None |
Some lesson worlds don't show new content from GOAT update.
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Description |
Some lesson worlds will not have new content from 1.15, 1.16, or 1.17 updates (e.g. new blocks, items, or mobs may not show in the creative inventory). |
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Status |
We are updating all worlds over the next few weeks to add all of the new items from this release |
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Workaround |
None |
Exported structure blocks don’t open in 3DViewer
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Description |
The .GLB files for structure blocks don’t open in other platforms when exported from Chromebook |
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Status |
No fix available |
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Workaround |
Follow these steps as a workaround: 1. On Chromebook, export the world. 2. On the new platform, a. Import the world. b. Export the .GLB file. |
Proxy server support not available
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Description |
Proxy servers are not supported on Chromebook. If attempting to sign into Minecraft Education on a network using a proxy, you will see the Can’t Connect to the Service error |
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Status |
No fix available |
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Workaround |
Check your network isn’t using a proxy, for additional information see Troubleshoot the Can’t Connect to the Service Error article |
Non-Latin languages cannot export notebook to PDF
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Description |
Characters for non-Latin languages (like Arabic Chinese and Japanese) aren’t supported when exporting a notebook to PDF |
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Status |
No fix available |
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Work around |
None |