FAQ: Administration and Installation – MEE

Will Minecraft: Education Edition work with my Single Sign on Service (SSO)?

SSO like networks, works differently and is implemented differently at schools depending on the service they're using. SSO is available for Minecraft: Education Edition if the user is logging into their domain joined device with the same Office 365 Education credentials they use to login to the game. All users will need to sign in manually for the first time before SSO will work.

If you are interested in learning more about your Sign on Services' compatibility with Office 365 or Minecraft: Education Edition please contact them directly.

How can I tell between trial and paid licenses of Minecraft Education?

You can review the Subscription(s) in your Inventory/Private Store in the Minecraft Store for Education. If it shows you have “Unlimited Licenses” then that indicates you have a “Free/Trial” subscription(s) that is included by default for educational use. You may download the software an unlimited number of times within your education tenant.

What if I am getting a "can't connect to the service" error when trying to login?

Please ensure:

Your network is not blocking launch of the app
You are on a supported device
You only have one version of Minecraft: Education Edition installed
Ensure Minecraft.AdalServer.exe can run while logging in

Is there an installer package I can use for shared devices?

Use this link to download the Minecraft: Education Edition Installer package.

Can I run a silent install?

Yes, download the installer package from the previous step and then follow the steps below:

Change the Powershell script "files\InstallMinecraft.psl" in two ways – change the log file to c:\minecraft-install.log – so that it will log to the local PC, as with MDT it would otherwise try to log to the MDT server which is the install file location. – Change the “AppendAndExit-Log” function to NOT do the “press any key to exit” thing.
Simplify “InstallMinecraftEducationEdition.bat” – take out the “Pause > nul” at the end. Remove the “check if we re Administrator”

What sites and ports should I ensure are allowed access to the network for standard game access and coding functionality?

Refer to the IT Admin guide for the full list of URLs which require network access for Minecraft: Education to work.

What if I can't find my world?

If you'd like to investigate, Minecraft: Education Edition worlds are stored locally on your device and on a PC you may still be able to find the world files here:

C:\Users\[USERNAME]\AppData\Roaming\Minecraft Education Edition\games\com.mojang\minecraftWorlds

The tricky part of this is that the world folders are listed with a "GUID", which is a series of letters and numbers that don't correlate to the world name that you'd recognize. Here what I would suggest to find the world and see if you can still open it:

sort the minecraftWorlds folder by date and try to pinpoint the time you were last in the world
open the folder that has a date/time close to the last time you were in the world
open the file called "levelname.txt" in a text editor to see the name of the world. If it's the world you are looking for, close the file and move to the next step
copy the entire folder for this world to your desktop, or another convenient location
open the folder in this new location, select all of the files in the directory, right click and then select "Send to Compressed (zipped) folder"
A new file with extension ".zip" will show up in this folder. Move this .zip file to the desktop, or another convenient location
Rename the .zip file to "[WORLDNAME].mcworld" - WORLDNAME is a name you choose that is recognizeable to you
Double click on this file, and Minecraft: Education Edition will launch
If you get an error about the import process, open a support request and send us the [WORLDNAME].mcworld file. Our support team can take a look and let you know if we are able to recover it.

If you're worried that the machine may blue screen again in the future, it's a great idea to export and save your worlds after every session.

Where do I go when something isn’t working?

We have created a basic troubleshooting page. It covers frequent technical questions educators may encounter (like finding your IP, or students being unable to connect) and suggests things to try before contacting support.

Are you going to offer a hosting service for schools?

Not at this time. Minecraft: Education Edition supports multiplayer games at a classroom scale, which is simple for teachers to set up and play locally in schools. We do not offer server style multiplayer or server licenses.

Is there a Minecraft: Education Edition Deployment Guide?

Well, we’re glad you asked! Check out our Get Started Guide. We also have videos on deployment for both Teachers and IT Admins: